《绝地战兵2》Steam破10万负评！社群经理嘲讽玩家后道歉：都是索尼改的

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由Arrowhead Game Studios 开发，并交给PlayStation 发行的《绝地战兵2》（HELLDIVERS 2），在不久前突然公告Steam 版要强制绑定PSN 帐号（PlayStation Network）引来大量玩家不满，开始负评轰炸。而《绝地战兵2》社群经理呛更玩家「欢迎来负评」，短短2天超过10万负评数量，让社群经理急道歉改口：「我们并不清楚情况，目前正在找新的选择」。

※ 5/5 22:00 更新：目前已经超过20 万则负评。

《绝地战兵2》从「PSN 强制绑定」事件后，除了因为PSN 不支援超过100 个国家外（可以创，但会违反相关规定，帐号没保障），玩家就已经相当不满。甚至有玩家发现，索尼还修改关于一些游戏需要绑定PSN 帐号的说明，引起许多人更怒。

而起初玩家认为这一些和开发商Arrowhead Game Studios 无关，《绝地战兵2》Discord 的社群经理Twinbeard 刚开始也强调是索尼的决定，他们并不知道PSN 原来在这么多国家无法使用，所以正在和索尼联系当中。

但令人没想到的是，另外一位社区经理Spitz 却直接和玩家对骂，开始呛：「花个5 分钟创帐号绑定就好」、「我觉得你应该退款并离开」、「如果你不喜欢连结你的帐号，那我们欢迎你去Steam 留下负评」、「这不是第1 或是第14 款要这样绑定第三方帐号的游戏，如果这120 秒绑定时间破坏你的一天，去Steam 留下负评表达你的不满」等，甚至还说出即便玩家去针对这点反馈，但索尼早就在推出前就决定好了。

可以说Spitz 与玩家对呛和各种嘲讽言论，在社群掀起很大的风波，并且这也不是第一次Spitz 这样做，早在先前各种改版争议中，就已经发生无数次，因此这次PSN 事件才会大量爆发。毕竟对于玩家认知来说，社群经理应该是玩家与开发商的沟通桥梁，更是面对玩家的重要公关。

也因此《绝地战兵2》迅速2 天的时间，Steam 从极度好评一路跌到褒贬不一（本文撰写时为56% 好评），短短2 天时间就涌入超过10 万负评，目前还在快速增加当中。

或许是被玩家大量的负评吓到，Spitz 很快就在Discord 上道歉并改口，提到目前Arrowhead Game Studios 和索尼正在寻找其他新的替代方案，并说不会去强迫那些不支援PSN 国家的玩家，去违反规定申请PSN 帐号、绑定或是限制游玩等。

除了强调先前公告内容、问答等都是由索尼修改的，并对于自己先前的嘲讽行为道歉与后悔，Spitz 表示自己当下并不知道原来有超过100 个国家没有支援PSN。当然有些玩家选择接受道歉，但还是很多玩家并不满意Spitz 的回应，认为在不知道的情况下就和玩家对呛或嘲讽，网路上也有不少讨论，Reddit 社群网友就希望Arrowhead Game Studios 能换掉Spitz。

继续阅读

Arrowhead Game Studios 执行长则是在昨日（4）就发文，对于Steam 评论痛心，但也能理解玩家的不满，表示未来会继续通过最棒的游戏体验来重新取得玩家的信任。

Ouch, right in the review score 😢🤕

Well, I guess it's warranted. Sorry everyone for how this all transpired. I hope we will make it up and regain the trust by providing a continued great game experience.

I just want to make great games! pic.twitter.com/EPO7apDUlc

— Pilestedt (@Pilestedt) May 3, 2024

—

👉电玩游戏、主机、周边特卖5折起！最高回馈5000元

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